Why should I buy from FirstHomeSecurity.com?

Fast and Friendly Service - We view the Internet not as a wall to hide behind but as a medium for fast and convenient shopping. Answering questions in an expedient fashion is our first step to achieving 100% customer satisfaction. Our goal is to answer e-mail messages during normal working hours within three hours. During all other times, we strive to answer all e-mails within 24 hours. We offer a toll-free telephone number (877-619-2693) for you to call us anytime. If we do not answer the phone during normal business hours it is because we are helping another customer. Leave a message and we will call you back. We enjoy helping our customers select just the right pepper spray or stun gun for themselves or a loved one.

Quick Delivery of Your Purchase - Through our efficiency and use of current technology, FirstHomeSecurity.com has been able to provide exceptionally quick delivery of your orders. If you see an item on our website, it is available for immediate purchase and delivery. Of course, with so many items, we have had a few occasions where an item sells out and someone else places an order before we can update the website. If this happens, we will immediately contact you with an estimated delivery date and an apology. Most of our orders are shipped on the same day of purchase; few Internet companies can make this statement.

Competitive Pricing - We strive to offer the best possible prices for our customers. You might occasionally find one of our items for a cheaper price on another website, but we believe our customer service and commitment to excellence will make up for any small difference in price you might occasionally find.

Security - We utilize the latest technology to insure that when you order online with FirstHomeSecurity.com, your personal information remains private. In addition to guaranteeing the safety of your transaction, Yahoo Secure Server processes your order faster and more accurately than by any other means, allowing us to deliver your order without delay. We do not store credit card information on our computers.

Privacy - The information you provide when ordering will not be sold or given to any third parties. You will not be contacted by email except as it pertains to your order unless you choose to allow us to contact you for future sales or special offers.

 Ease of Ordering - You can order on-line from the comfort of your own home or office anytime of the day or night. No need to hassle shopping mall crowds and traffic. You also can order by toll free phone, fax or mail in your order.

 Fast Order Confirmation - When you have completed your order, you will almost immediately receive an email confirmation showing the items you ordered and the amount you paid. If you need to make a correction to your order, just reply to the email with the correct information. Of course, if the order has already been shipped, you will need to contact us for help.

 Easy Order Tracking - Every business day after 5 p.m. EST we send out emails containing UPS tracking information for orders shipped on that day, so you know exactly when to expect the delivery of your order.

 Delivery to your door - Your pepper spray or stun gun is delivered right to your door or to your designated gift recipient so, not only can you shop from the comfort of home, you can have us take care of making sure your gift gets to its destination on time.