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TOLL FREE Orders: 877-619-2693 TECH
SUPPORT: 904-720-0779
We are available M-F 9-5 EST.
admin@firsthomesecurity.com
Mail orders
to: First Home Security 45
Nashoba Rd.
Acton, MA 01720 |
Customer Testimonials |
Our business was established in 2002. FirstHomeSecurity.com has
strived to set a high standard for providing the best
products and the best service to our customers. This
standard has allowed us to grow rapidly over our short
existence. We strongly believe this success is based on our
commitment to our customers.
Why should I buy from FirstHomeSecurity.com?
Fast
and Friendly Service - We view the Internet not as
a wall to hide behind but as a medium for fast and
convenient shopping. Answering questions in an expedient
fashion is our first step to achieving 100% customer
satisfaction. Our goal is to answer e-mail messages during
normal working hours within three hours. During all other
times, we strive to answer all e-mails within 24 hours. We
offer a toll-free telephone number (877-619-2693) for you to
call us anytime. If we do not answer the phone during normal
business hours it is because we are helping another
customer. Leave a message and we will call you back. We
enjoy helping our customers select just the right pepper
spray or stun gun for themselves or a loved one.
Quick
Delivery of Your Purchase - Through our efficiency
and use of current technology, FirstHomeSecurity.com has been able
to provide exceptionally quick delivery of your orders. If you see an item on our website, it
is available for immediate purchase and delivery. Of course,
with so many items, we have had a few occasions where an
item sells out and someone else places an order before we
can update the website. If this happens, we will immediately
contact you with an estimated delivery date and an apology.
Most of our orders are shipped on the same day of purchase;
few Internet companies can make this statement.
Competitive
Pricing - We strive to offer the best possible prices
for our customers. You might occasionally find one of our
items for a cheaper price on another website, but we
believe our customer service and commitment to excellence
will make up for any small difference in price you might
occasionally find.
Security
- We utilize the latest technology to insure that when you
order online with FirstHomeSecurity.com, your personal
information remains private. In addition to guaranteeing the
safety of your transaction, Yahoo Secure Server processes your order
faster and more accurately than by any other means, allowing
us to deliver your order without delay. We do not store
credit card information on our computers.
Privacy
- The information you provide when ordering will not be
sold or given to any third parties. You will not be
contacted by email except as it pertains to your order
unless you choose to allow us to contact you for future
sales or special offers.
Ease
of Ordering - You can order on-line from the comfort of
your own home or office anytime of the day or night. No need
to hassle shopping mall crowds and traffic. You also can
order by toll free phone, fax or mail in your order.
Fast
Order Confirmation - When you have completed your order,
you will almost immediately receive an email confirmation
showing the items you ordered and the amount you paid. If
you need to make a correction to your order, just reply to
the email with the correct information. Of course, if the
order has already been shipped, you will need to contact us
for help.
Easy
Order Tracking - Every business day after 5 p.m. EST we
send out emails containing UPS tracking information for
orders shipped on that day, so you know exactly when to
expect the delivery of your order.
Delivery
to your door - Your pepper spray or stun gun is
delivered right to your door or to your designated gift
recipient so, not only can you shop from the comfort of
home, you can have us take care of making sure your gift
gets to its destination on time.
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